Refund Policy
Last updated: 2026-06-25
1. Applicable plans
This policy applies to:
- Premium Monthly
- Premium Yearly
2. Eligible refund cases
Refunds may be issued if:
- Duplicate payment occurred
- System error caused incorrect charges
- Service was inaccessible due to platform failure
3. Non-refundable cases
We do not provide refunds for:
- Change of mind
- Dissatisfaction with AI results
- Failure to cancel subscription in time
- Partial usage of subscription period
4. Refund window
- Yearly plans: refund requests within 7 days of purchase may be considered
- Processing time: 2–5 business days after approval
5. Refund process
To request a refund:
- Contact support via email
- Provide transaction details
- Wait for verification and processing
Refunds are returned to the original payment method.